Decision Log
What's been decided and what's awaiting sign-off — so nothing slips between sessions.
Pass-Through Costs — for your sign-off
The tools that power your new systems, billed straight through at cost. Each one explained plainly — approve them together or one at a time.
Claude — AI workspace
D03 · D04 · D06The AI engine behind the chatbot, the dashboards, and the analysis we build for you. Billed per person who uses it.
Why: Every system in this engagement runs on it. Without it, there is no automation layer.
Accounting platform (QNE Cloud)
D04Your new BIR-ready accounting system that replaces MYOB. One monthly subscription.
Why: MYOB has no CAS permit path and can’t generate BIR forms cleanly. QNE does it natively.
Website hosting + domain
D03Keeps your new 24/7 lead-gen website online, plus the web address itself.
Why: The website can’t go live or capture after-hours enquiries without it.
AI voice + chat assistant
D03The after-hours assistant that answers enquiries by chat or voice and follows up automatically on WhatsApp.
Why: Captures the leads that arrive when the team is on the road or asleep.
Automation connector (Make / n8n)
D03 · D06Quietly moves data between your tools so staff stop re-typing the same thing into three systems.
Why: This is what closes the cross-department hand-off gaps the discovery found.
All billed at cost — no markup, per the signed scope. Nothing is purchased until you approve it. Estimates firm up once each plan/tier is confirmed.